GENERAL INFORMATION 

Please remain aware of COVID-19 symptoms – reschedule your appointment if you are suffering with any symptoms, including a cough, high temperature and loss/change of taste and/or smell.

Clean your hands on arrival with the sanitizer provided at reception.

Please attend all appointments alone.

Children will not be able to accompany adults to any appointments.

FACE MASKS

Due to the nature of the close contact services that we provide our therapists will continue to wear their masks. Some services will still require you to wear a mask throughout and we will discuss this with you.

Your hair stylist will wear a mask if requested.

FINALLY

Should you need to cancel your appointment we please ask where possible that you give us at least 24 hours’ notice so that we have the opportunity to offer the slot to someone else. Please be aware cancellations made with less than 24 hours' notice will be subject to a 50% cancellation fee. Missed or no-show appointments will be required to pay in full. 

If you have any questions, please do not hesitate to get in touch.

Thank you for your understanding and continued loyalty and support.

We cannot wait to see you.

Love

Team Buff