Coronavirus Policy
As restrictions are set to ease from the 19th July we have made the decision to ease the restrictions in a staged approach. The safety of our team and clients is our main priority and we look forward to things returning to normal very soon. We hope that you will welcome and support our decision.
Please carefully read all the safety guidelines shown below before attending your appointment so that you are fully prepared.
Help us to continue to keep you, the team and everyone safe.
GENERAL INFORMATION
Please remain aware of COVID-19 symptoms – reschedule your appointment if you or anyone you have been in contact with in the last 14 days has experienced symptoms, including a cough, high temperature and loss/change of taste and/or smell.
Clean your hands on arrival and exit with the sanitizer provided at reception.
Please attend all appointments alone & bring minimal belongings with you.
Magazines and newspapers will not be provided so please bring your own reading material should you wish to.
Children will not be able to accompany adults to any appointments.
All extensive cleaning measures will remain in place in between each client for everyone’s safety.
FACE MASKS
Due to the nature of the close contact services that we provide our therapists will continue to wear their masks. We politely ask that you wear a face mask on entering the spa and whilst walking around the communal areas. Some services will still require you to wear a mask throughout and we will discuss this with you.
Hair clients are kindly asked to wear a mask on entering the spa but once in the chair if you feel happy to remove your mask then this is ok to do so. Your stylist will wear a mask if requested.
SOCIAL DISTANCING
So we can continue to manage numbers in the reception area please only arrive at the time of your appointment and not before. We have limited seating available so there will be no room for people to sit and wait for any length of time.
Keep your distance where possible and before entering the spa please check reception is not too congested.
FINALLY
Should you need to cancel your appointment we please ask where possible that you give us at least 48/24 hours’ notice so that we are able to offer the slot to someone else.
If you have any questions, please do not hesitate to get in touch and we hope that things will be able to resume as quickly and as safely as possible.
Thank you for your understanding and continued loyalty and support.
We cannot wait to see you.
Love
Team Buff
